What is the warranty?

Xerowaste Solutions Inc. provides a limited warranty to the original purchaser of a new V-move® walk-along tug or utility vehicle for a period of the lesser of 24 months or 2,080 hours after delivery.
Warranty parts and labor is included in the first year and warranty parts only in the second year. Onsite travel is not included. If the unit has a hydraulic lifter, the hydraulic related components warranty is 12 months parts and labor only.
This warranties it to be free from manufacturing defects in material and workmanship under normal use and service. This warranty shall not apply to (i) normal wear and tear, (ii) any part that has been altered, modified, or changed, or (iii) any part that has been subject to misuse, abuse, neglect, or accident. We shall not be responsible for claims for special, indirect, or consequential damages or injuries. Some components, such as the batteries and accessories, have their own warranty provided by the specific manufacturer. The warranty is not transferable. Warranty is valid in North America only. Some components may have different warranties, depending on what country the tug is operated in, from the manufacturers.
Faults must be reported to Xerowaste Solutions Inc. before the end of the warranty period.
In the event of faults, Xerowaste Solutions Inc. will arrange to:
(1) exchange the defective part(s). Xerowaste Solutions Inc. becomes the owner of the defective parts, which must be returned to us.
(2) choose another solution if a repair is not reasonably possible or feasible.
The customer must give Xerowaste Solutions Inc. the opportunity to rectify any faults. Upon the expiration of the warranty period, all such liability shall terminate.
THERE ARE NO OTHER WARRANTIES, OTHER THAN STATED ABOVE, OR WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE EITHER EXPRESSED OR IMPLIED.

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